Associate Product Manager

Aiviq

Jan 2025

  • Drove comprehensive product vision and strategic roadmap for enterprise platform serving financial services clients, analysing complex requirements and market trends to deliver targeted product solutions that addressed critical business challenges.

  • Led cross-functional development and QA teams through complete feature lifecycle, providing technical guidance on architecture decisions including data infrastructure and AI implementation strategies.

  • Designed end-to-end product solutions by creating detailed business logic, user wireframes, acceptance criteria, implementation roadmaps, and comprehensive testing strategies to ensure successful feature delivery.

  • Oversaw complete UI/UX product experience to maintain visual consistency, optimise user satisfaction, and ensure alignment with company brand standards and communication guidelines.

  • Built compelling business cases and communicated product strategy to C-level executives and stakeholders while actively supporting pre-sales initiatives, marketing campaigns, and competitive market analysis.

Operations Associate → Senior Operations Associate

Vestwell

2021 – 2023

  • Collaborated with Engineering, Customer Service, and Product teams to optimise platform features and elevate user experience.

  • Led project with product team to define and prioritise new features for internal UI migration, enhancing operational efficiency.

  • Orchestrated and executed a critical data reconciliation project:

    • Developed comprehensive procedures and led team execution

    • Provided regular stakeholder updates

    • Collaborated with engineering, product, and third-party vendors to implement systemic improvements, mitigating future operational errors

  • Identified and analysed technical bugs, assessing their impact on platform database and operational processes; partnered with Engineering and Product teams to implement effective solutions.

  • Created comprehensive team documentation, streamlining onboarding processes and enhancing cross-departmental visibility.

Personal Activities Compliance Intern

Robert W. Baird

2019 - 2021

  • Assisted in reforming company policies on brokerage account monitoring, contributing to improved efficiency and risk management.

  • Participated in projects to enhance compliance communications, demonstrating ability to translate complex information into user-friendly formats.

  • Managed account and HR data for compliance tracking, showcasing data management and analytical skills.

  • Communicate with associates across business units to assist in comprehension of compliance rules.

Professional Experience

Education

Kingston University London

Masters of Science in User Experience Design

Sep. 2024

University of Wisconsin - Milwaukee

Bachelor of Arts in Economics

May 2021